Frequently Asked Questions

Everything you need to know before, during, and after your stay at our modern grain silo retreat.

FAQ — The Silo

The Property

Our home is a luxe modern retreat built inside a converted grain silo, set on 2.65 private acres. The property blends distinctive architecture with high-end finishes and resort-style amenities, including a private pickleball court, outdoor hot tub, and barrel sauna.

The home is set in a peaceful natural setting, just minutes from the wineries of Fennville, the beaches of Saugatuck, and the dining, shopping, and galleries in downtown Douglas and Saugatuck.

Yes. The home sits on 2.65 acres, offering a quiet, secluded feel while still being a short drive to nearby towns, beaches, and wineries.

If the home is still in its pre-opening phase, some images may be architectural renderings that represent the intended design and finishes. Final materials, furnishings, and details may vary slightly. We will update the website with real photos once the home is fully staged.

Guests & Amenities

The home accommodates up to 10 guests across four bedrooms, with a king bed, queen bed, bunk beds, and two full beds. Maximum capacity is based on shared beds, so ideal occupancy may be lower for all-adult groups.

Yes, the home is family-friendly. If you're traveling with children or guests who have special needs, please let us know in advance so we can help you prepare for a comfortable stay.

Guests have access to a full suite of premium amenities:

  • Private pickleball court
  • Outdoor hot tub
  • Barrel sauna
  • Fully equipped kitchen
  • High-speed Wi-Fi
  • Smart TVs
  • Game room
  • Outdoor grill
  • Outdoor seating and natural surroundings

Yes, there is ample on-site parking for multiple vehicles and a boat. The public boat launch is less than a half-mile down the road.

At this time, we do not allow pets in order to maintain the quality and cleanliness of the home for all guests. We will reconsider allowing pets once our landscape is fully mature.

To preserve the peaceful nature of the property and respect our neighbors, parties, events, and large gatherings are not permitted unless pre-approved in writing.

Booking & Policies

Reservations are confirmed once payment is successfully processed and you receive a confirmation email.

Before your arrival, you'll receive an email that includes:

  • A digital guidebook
  • Rental agreement
  • Experiential add-on options
  • Door and Wi-Fi access codes

This ensures a smooth, seamless check-in.

Early check-in or late check-out may be available depending on the schedule. Please inquire in advance, and we'll do our best to accommodate.

  • Full refund within 24 hours of booking (if booked at least 14 days before check-in)
  • Full refund up to 30 days before check-in
  • 50% refund for cancellations 14–29 days before check-in
  • No refund for cancellations 13 days or fewer before check-in

All reservations become non-refundable after the applicable cancellation window.

Yes. We strongly recommend purchasing travel insurance or booking with a credit card that offers trip cancellation and interruption protection, as refunds are limited after the cancellation window.

In the unlikely event the home is not ready for your stay, we will notify you promptly and offer either:

  • A full refund, or
  • The option to reschedule your stay for available dates

Your Stay

Yes. You'll receive all access codes and arrival instructions before check-in, so you can arrive and settle in without any hassle.

Absolutely. We are here to help make your stay memorable! Our digital guidebook includes curated recommendations for beaches, wineries, dining, shopping, and activities. We also offer select experiential add-ons.

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